1. Introduction

 This Privacy Policy explains how RZ Blocks B.V. ("we", "our", or "us") collects, uses, and protects your
 personal information when you visit or make a purchase from our website 
memoryblock.nl or related
 Shopify domains (tt0axy-1y.myshopify.com / memoryblock-nl.myshopify.com) (collectively, the “Site”).
 We comply with the General Data Protection Regulation (GDPR) and the Dutch Data Protection Act
 (AVG). We act as the data controller for all personal data collected through this Site.
 2. Personal Information We Collect
 When you visit the Site, we may collect the following categories of personal data:
 Device Information
 Automatically collected data such as browser type, IP address, time zone, and browsing behaviour via
 cookies and similar technologies.
 Order Information
 When you make or attempt to make a purchase, we collect name, billing/shipping address, email
 address, phone number, and payment information.
 Account and Marketing Data
 If you sign up for an account or newsletter, we collect your name, email, and marketing preferences.
 We may also collect information automatically via cookies, pixels, or scripts to improve the functionality
 of our website. These technologies will not be activated for analytics or advertising purposes until
 cookie consent is given.
 3. How We Use Your Data
 We process your data for the following purposes: - To process and deliver your orders. - To
 communicate with you about orders, products, or inquiries. - To prevent fraud and maintain security. 
To send marketing messages (only if you have given explicit consent). - To analyse and improve our
 website’s performance.
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Legal bases for processing (Art. 6 GDPR): - Contract fulfilment (orders and payments) - Consent
 (marketing, cookies) - Legitimate interest (fraud prevention, analytics, business improvement)
 4. Cookies and Consent
 Our website uses cookies to ensure proper functionality and user experience. Analytical or marketing
 cookies are only activated after consent. Until a cookie banner is implemented, we limit cookies to those
 strictly necessary for site operation.
 You can withdraw your consent or adjust preferences at any time through your browser settings.
 5. Sharing Your Personal Information
 We share your information with trusted service providers only when necessary to operate our business:- Shopify, Inc. – website hosting and e-commerce platform (data stored in Canada and the USA under
 Standard Contractual Clauses). - Shopify Payments / Stripe Payments Europe Ltd. (Ireland) 
payment processing (under GDPR compliance). - Email marketing provider – for newsletters (to be
 confirmed).
 We do not sell or rent your personal data.
 6. Data Retention
 We retain personal data for as long as required to fulfil our obligations or comply with applicable law: 
Orders and invoices: 7 years (tax law) - Customer accounts: until deletion request - Marketing consents:
 until withdrawn - Analytics data: up to 14 months
 7. Your GDPR Rights
 Under EU law, you have the right to: - Access your data - Correct inaccuracies - Request deletion (“right
 to be forgotten”) - Restrict or object to processing - Data portability - Withdraw consent at any time
 To exercise these rights, contact us at info@memoryblock.nl.
 You also have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit
 Persoonsgegevens):
 https://autoriteitpersoonsgegevens.nl
 8. Data Transfers Outside the EU
 Your data may be transferred to Shopify servers in Canada and the USA. These transfers are governed
 by Standard Contractual Clauses (SCCs) approved by the European Commission to ensure adequate
 data protection.
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9. Security
 We use industry-standard encryption and data protection measures to prevent unauthorized access,
 misuse, or disclosure of your personal data.
 10. Updates to This Policy
 We may update this Privacy Policy periodically to reflect operational or legal changes. The latest version
 will always be available on our website with a revised effective date

Mobile Terms of Service

Memory Block NL

Last updated: Nov. 8, 2025

The Memory Block NL mobile message service (the "Service") is operated by RZ BLOCKS B.V (“Memory Block NL”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Memory Block NL’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Memory Block NL through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Memory Block NL. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to MemoryBlock or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Memory Block NL mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to MemoryBlock or email info@memoryblock.nl.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.